Hi Team - I updated my iOS Envoy to 2.2.12 and scanned he QR code on my Prime device and the Envoy app just spins and eventually (20+ minutes) times out and doesn’t proceed. I’ve tried 3-4 times with same result…screenshot from my phone attached.
Hi I just saw this, please email us hello@foundation.xyz or live chat on our website for quick answers. I apologize for the inconvenience and we will get to the bottom of this quickly.
Are you using Tor or a VPN? At this stage, Envoy checks if it is connected to the Internet before proceeding. If it cannot connect it is supposed to time out and give an error message (which I just successfully tested) but possibly if Tor is being extremely slow, as opposed to offline, it might keep spinning. Please let me know.
Thanks, Zach! Just sent an email with screen shots to hello@foundation.xyz
We sorted it out. It was a Tor network issue. Thank you!!
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