Quantum link will not connect to PPP device

Passport Prime
21

The Above message is an error… Can I send files that U requested in a PDF format and if so how do I attache them for Ur viewing? Or what is the email to send the files to?

Envoy - Two horizontal lines in top left > Settings > Advanced > View Logs (please attach them as a file, do not paste the whole thing into the body of the email)

Passport Prime - Two lines bottom left > Settings > Advanced > View Logs (Export as a file, move to Airlock, then connect to your computer)

22

@sidblaq the email was in my message requesting the logs (hello@foundation.xyz). Please reference this thread so we have the context.

The log files will save as .txt files from both Envoy and Passport Prime. Just attach those txt files to the email you send.

Are you opening the Bitcoin wallet app on Passport Prime when attempting to sign?