We’re getting closer to launch, if you reserved a Passport Prime….
We’ve sent you an important update via email about completing your order. When you have a moment, please check your inbox.
Don’t miss this next step, Prime is coming soon.
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Haven’t got an email, yet. Also checked my spam folder. I ordered an early access prime in January. Is there something I missed to confirm ?
Thanks and best to you
According to their X post this is only for reservations not early access. https://x.com/FOUNDATIONdvcs/status/1929932358901252598?s=19
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This is for those that paid the $49 reservation fee. Early Access Customers are all set and will be the first to receive their devices.
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Thank you so much for your help.
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I’ve been back and forth with Chris via email, and the link they sent me for completing the sale doesn’t work. It doesn’t allow me to pay in sats, and I can’t see or adjust the $49 I already paid. At this point, I’m starting to doubt whether the person responding actually works for Foundation.
All I’m asking for is a link where I can pay in sats and not be charged the $49 again. How difficult is that? We’ve exchanged eight emails. Eight.
order 17040 12/24/24. thank you M
Please advise.
Hi. Chris does work for Foundation and is trying to ascertain the cause of the problem you’re facing because we are unable to replicate the problem on our end. A video of the phenomenon is the easiest way for us to do this, but we can also schedule a call to assist if you’re unsure how to provide the requested info.
Thanks