Passport Core version stuck on “Loading”

Hello,

I received my Passport Prime and was connecting it to Envoy. The Magic Backup wasn’t working at first, but after I removed the previous Envoy setup, it worked properly.

However, now the Passport Core version is only showing as “loading” and not updating.

Has anyone experienced this issue or knows how to fix it?

Thank you

Hey @onwaybtc thank for reorting this! Yes, this is indeed a bug that we addressed in the upcoming Envoy 2.2.13 version (ENV-2875). We will be submitting to the stores today, so whatever it takes for them to review and approve and then we will ship it.

Thank you for taking the time to report this, and apologies for the inconvenience this may have caused!

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Hey @onwaybtc, we just released Envoy 2.2.13 last week that should include the fix for this issue. Can you confirm this is nor resolved for you? Thank you!

Hi! Thanks for the update. I’ve upgraded to Envoy 2.2.13 and can confirm the issue has been resolved on my end. Appreciate the quick fix!

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