# I want all my data removed **URL:** \ **Category:** General\ **Created:** [October 26, 2026, 4:59pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298 "2026-10-26T16:59:32Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![XQD2Iu](https://community.foundation.xyz/letter_avatar_proxy/v4/letter/x/c57346/32.png) [@XQD2Iu](https://community.foundation.xyz/u/XQD2Iu)\ **Post date:** [October 26, 2026, 4:59pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298/1 "2026-10-26T16:59:32Z")
The horse has left the barn, but I still don’t want Foundation to hold my data anymore. I don’t want to email them about it, because that would give them my email address, which is the only thing I managed to not give them (used a disposable address when I ordered). Is there any way I can contact them without using email, to request for my data to be removed, both from their own servers and any external services they have copied my information to? I want a whole process, including a confirmation from them that my data (and _specifically_ my data) has actually been removed. Is there a web chat or similar that I can use? Can we handle it through this forum? Thanks in advance. ---
**Author:** ![qna](https://community.foundation.xyz/user_avatar/community.foundation.xyz/qna/32/284_2.png) [@qna](https://community.foundation.xyz/u/qna)\ **Post date:** [October 26, 2026, 5:09pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298/2 "2026-10-26T17:09:49Z")
Please use the web chat [https://foundation.xyz](https://foundation.xyz) ---
**Author:** ![XQD2Iu](https://community.foundation.xyz/letter_avatar_proxy/v4/letter/x/c57346/32.png) [@XQD2Iu](https://community.foundation.xyz/u/XQD2Iu)\ **Post date:** [October 26, 2026, 5:14pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298/3 "2026-10-26T17:14:22Z")
I tried the chat, but it just gave me this: “Requests to delete personal data and confirm removal are handled through our privacy request process. You can submit this by emailing **[hello@foundation.xyz](mailto:hello@foundation.xyz)** and asking for a data‑deletion request. Identity verification may be required before the request is processed.” I don’t want to do it by email because I don’t want to give you my email address, and at this point I definitely don’t want to verify my identity in order to initiate the process. It also offers me a snail mail address, is that really the only alternative for me? I wouldn’t want to include my return address there, since the whole point is for you to no longer have that kind of information. ---
**Author:** ![qna](https://community.foundation.xyz/user_avatar/community.foundation.xyz/qna/32/284_2.png) [@qna](https://community.foundation.xyz/u/qna)\ **Post date:** [October 26, 2026, 5:35pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298/5 "2026-10-26T17:35:16Z")
Sent you a DM ---
**Author:** ![XQD2Iu](https://community.foundation.xyz/letter_avatar_proxy/v4/letter/x/c57346/32.png) [@XQD2Iu](https://community.foundation.xyz/u/XQD2Iu)\ **Post date:** [October 26, 2026, 5:52pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298/6 "2026-10-26T17:52:35Z")
I got help by asking for a human in the chat. Summary: Older order data in WooCommerce was deleted today. They weren’t sure if there are long-lived backups they haven’t taken care of, but the ongoing investigation should uncover this. The same would be true for any third-party services they may have uploaded copies of our data to, such as Mailgun. I also got myself removed from the newsletter (the unsubscribe link in the emails I have received don’t work). ---
**Author:** ![JustaPleb](https://community.foundation.xyz/letter_avatar_proxy/v4/letter/j/8e7dd6/32.png) [@JustaPleb](https://community.foundation.xyz/u/JustaPleb)\ **Post date:** [October 27, 2026, 10:39pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298/7 "2026-10-27T22:39:28Z")
How much are they suing WooCommerce for and what is our compensation?