# General **URL:** https://community.foundation.xyz/c/general/4.md [Latest](https://community.foundation.xyz/latest.md) · [Categories](https://community.foundation.xyz/categories.md) · [Tags](https://community.foundation.xyz/tags.md) --- ## [Important security notice: emails that appeared to come from Foundation](https://community.foundation.xyz/t/important-security-notice-emails-that-appeared-to-come-from-foundation/1296)
**Author:** [@qna](https://community.foundation.xyz/u/qna)\ **Replies:** 3\ **Last updated:** [October 31, 2026, 7:51am UTC](https://community.foundation.xyz/t/important-security-notice-emails-that-appeared-to-come-from-foundation/1296 "2026-10-31T07:51:35Z")
Over the past few hours, some customers received emails that appeared to come from official Foundation domains. These emails were not sent by Foundation. Please do not click any links in them or reply to them. Your Pass… --- ## [About the General category](https://community.foundation.xyz/t/about-the-general-category/3)
**Author:** [@system](https://community.foundation.xyz/u/system)\ **Replies:** 0\ **Last updated:** [October 31, 2024, 8:59am UTC](https://community.foundation.xyz/t/about-the-general-category/3 "2024-10-31T08:59:05Z")
A general topic for discussions about Foundation and Bitcoin. --- ## [More scam emails](https://community.foundation.xyz/t/more-scam-emails/1312)
**Author:** [@Niko](https://community.foundation.xyz/u/Niko)\ **Replies:** 4\ **Last updated:** [October 31, 2026, 10:36am UTC](https://community.foundation.xyz/t/more-scam-emails/1312 "2026-10-31T10:36:15Z")
Three more emails just now. They have 3 of my email addresses --- ## [Now Binance got hacked. FTX 2.0?](https://community.foundation.xyz/t/now-binance-got-hacked-ftx-2-0/1310)
**Author:** [@DAG](https://community.foundation.xyz/u/DAG)\ **Replies:** 1\ **Last updated:** [October 30, 2026, 6:19am UTC](https://community.foundation.xyz/t/now-binance-got-hacked-ftx-2-0/1310 "2026-10-30T06:19:06Z")
This is starting to get real scary. I have been in this game since 2013. I’ve seen it all. This is just the beginning. Quantum computers are just around the corner. It’s not going to get better. I’m seriously contemplati… --- ## [Hacking Attempt](https://community.foundation.xyz/t/hacking-attempt/1290)
**Author:** [@alpacastan22m](https://community.foundation.xyz/u/alpacastan22m)\ **Replies:** 39\ **Last updated:** [October 29, 2026, 12:26pm UTC](https://community.foundation.xyz/t/hacking-attempt/1290 "2026-10-29T12:26:10Z")
Hackers are getting creative. --- ## [Data leak update per 2026-10-29](https://community.foundation.xyz/t/data-leak-update-per-2026-10-29/1307)
**Author:** [@XQD2Iu](https://community.foundation.xyz/u/XQD2Iu)\ **Replies:** 0\ **Last updated:** [October 29, 2026, 12:18pm UTC](https://community.foundation.xyz/t/data-leak-update-per-2026-10-29/1307 "2026-10-29T12:18:26Z")
Today’s update on Foundation’s customer data leak scandal (which they call “Phishing Incident”) was shared only by email, so I’ll paste it here: Hi, On 26 October, attackers sent phishing emails that appeared to come … --- ## [I want all my data removed](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298)
**Author:** [@XQD2Iu](https://community.foundation.xyz/u/XQD2Iu)\ **Replies:** 5\ **Last updated:** [October 27, 2026, 10:39pm UTC](https://community.foundation.xyz/t/i-want-all-my-data-removed/1298 "2026-10-27T22:39:28Z")
The horse has left the barn, but I still don’t want Foundation to hold my data anymore. I don’t want to email them about it, because that would give them my email address, which is the only thing I managed to not give th… --- ## [Scam email?](https://community.foundation.xyz/t/scam-email/1291)
**Author:** [@Whitedog](https://community.foundation.xyz/u/Whitedog)\ **Replies:** 6\ **Last updated:** [October 26, 2026, 8:08am UTC](https://community.foundation.xyz/t/scam-email/1291 "2026-10-26T08:08:06Z")
Hi, I just received an email. It says it’s from Foundation. That my funds are at risk. And there is an urgent recall. Confirming this is a scam? --- ## [Foundation community survey: AI, privacy, and technology at home](https://community.foundation.xyz/t/foundation-community-survey-ai-privacy-and-technology-at-home/1271)
**Author:** [@qna](https://community.foundation.xyz/u/qna)\ **Replies:** 0\ **Last updated:** [October 8, 2026, 4:13pm UTC](https://community.foundation.xyz/t/foundation-community-survey-ai-privacy-and-technology-at-home/1271 "2026-10-08T16:13:08Z")
Hi everyone, We’d like to understand how you use AI, what matters to you about privacy, and whether you run a node or server at home. Whether you use AI every day or haven’t tried it, and whether or not you own a Passp… --- ## [Feature Request](https://community.foundation.xyz/t/feature-request/1255)
**Author:** [@mm2830](https://community.foundation.xyz/u/mm2830)\ **Replies:** 2\ **Last updated:** [September 23, 2026, 5:19am UTC](https://community.foundation.xyz/t/feature-request/1255 "2026-09-23T05:19:38Z")
Entering a passphrase is really tough on the Prime and I do not have large fingers. Is there any way to get the ability to proceed alphabetically on screen similar to the Cold Card. I know that there is no button that … --- ## [Update failed to new firmware](https://community.foundation.xyz/t/update-failed-to-new-firmware/1237)
**Author:** [@Jp3](https://community.foundation.xyz/u/Jp3)\ **Replies:** 1\ **Last updated:** [September 7, 2026, 2:59pm UTC](https://community.foundation.xyz/t/update-failed-to-new-firmware/1237 "2026-09-07T14:59:50Z")
I just bought a new foundation prime. It errores out 3 times saying the update failed when trying to setup. I cannot get pass this stage. Pls advise --- ## [Setting up a passphrase to existing core device](https://community.foundation.xyz/t/setting-up-a-passphrase-to-existing-core-device/1169)
**Author:** [@Whitedog](https://community.foundation.xyz/u/Whitedog)\ **Replies:** 2\ **Last updated:** [August 6, 2026, 6:24am UTC](https://community.foundation.xyz/t/setting-up-a-passphrase-to-existing-core-device/1169 "2026-08-06T06:24:02Z")
Hi, looking at setting up a passphrase for an existing Foundation Core. I already have 5 separate accounts set up!in the Core. If I create the passphrase, do I then use that same passphrase for all 5 accounts when I do t… --- ## [Passport Now Supported in Unchained](https://community.foundation.xyz/t/passport-now-supported-in-unchained/1160)
**Author:** [@qna](https://community.foundation.xyz/u/qna)\ **Replies:** 0\ **Last updated:** [August 3, 2026, 2:53pm UTC](https://community.foundation.xyz/t/passport-now-supported-in-unchained/1160 "2026-08-03T14:53:25Z")
Been waiting for this for some time! https://x.com/jbrauck\_/status/2084287904453386303?s=20 --- ## [This ColdCard hack has gotten me really rattled](https://community.foundation.xyz/t/this-coldcard-hack-has-gotten-me-really-rattled/1156)
**Author:** [@DAG](https://community.foundation.xyz/u/DAG)\ **Replies:** 2\ **Last updated:** [August 3, 2026, 2:23pm UTC](https://community.foundation.xyz/t/this-coldcard-hack-has-gotten-me-really-rattled/1156 "2026-08-03T14:23:09Z")
Thankfully, I do not know anyone personally affected but makes wonder how far this sets BTC back. Watching BTC in realtime peoples life savings being drained is absolutely horrifying. They did nothing wrong. Apparently t… --- ## [IMPORTANT - Passport is NOT affected by the Coldcard seed vulnerability](https://community.foundation.xyz/t/important-passport-is-not-affected-by-the-coldcard-seed-vulnerability/1147)
**Author:** [@qna](https://community.foundation.xyz/u/qna)\ **Replies:** 4\ **Last updated:** [August 1, 2026, 10:24am UTC](https://community.foundation.xyz/t/important-passport-is-not-affected-by-the-coldcard-seed-vulnerability/1147 "2026-08-01T10:24:34Z")
A serious flaw in Coldcard’s seed generation was disclosed on 30 July, and funds are being stolen as a result. Here is where Passport stands. Seeds generated by a Passport are not affected. Passport Prime and Passport C… --- ## [Trying to set up my Passport, but can’t get past the Update section](https://community.foundation.xyz/t/trying-to-set-up-my-passport-but-can-t-get-past-the-update-section/1146)
**Author:** [@MeMyselfandI](https://community.foundation.xyz/u/MeMyselfandI)\ **Replies:** 2\ **Last updated:** [July 31, 2026, 5:31am UTC](https://community.foundation.xyz/t/trying-to-set-up-my-passport-but-can-t-get-past-the-update-section/1146 "2026-07-31T05:31:00Z")
Hi, all. I’m trying to set up my Passport, using Envoy on my iPhone. For the life of me, I can’t get past the point of updating the firmware. Generally, all I get is the Failed to Download message. Only once did it even … --- ## [Updating firmware Core](https://community.foundation.xyz/t/updating-firmware-core/1119)
**Author:** [@Whitedog](https://community.foundation.xyz/u/Whitedog)\ **Replies:** 3\ **Last updated:** [July 20, 2026, 5:23am UTC](https://community.foundation.xyz/t/updating-firmware-core/1119 "2026-07-20T05:23:13Z")
Hi, having issues updating the latest firmware onto my SD card. I have an iPhone 16. The phone isn’t picking up the SD. Not sure I’ve done an upgrade whilst having this phone. Any suggestions please? --- ## [Passport Accessories available only from Foundation?](https://community.foundation.xyz/t/passport-accessories-available-only-from-foundation/1106)
**Author:** [@dave](https://community.foundation.xyz/u/dave)\ **Replies:** 1\ **Last updated:** [July 3, 2026, 5:24am UTC](https://community.foundation.xyz/t/passport-accessories-available-only-from-foundation/1106 "2026-07-03T05:24:46Z")
I think the title is quite self-explanatory. I checked some, not all, official resellers / distributors and couldn’t find one who sells Passport accessories. Are these really only available from Foundation for now? --- ## [About Prime Price](https://community.foundation.xyz/t/about-prime-price/1086)
**Author:** [@satoshi4815](https://community.foundation.xyz/u/satoshi4815)\ **Replies:** 2\ **Last updated:** [May 29, 2026, 6:32pm UTC](https://community.foundation.xyz/t/about-prime-price/1086 "2026-05-29T18:32:19Z")
Hello, what is the price of the Passport Prime in euros? Before checkout the website shows 366.95 euros, but in checkout, without any discount code, the price is set to 305.95 euros --- ## [On Passport Prime I setup up Passphrase wallets too many times archived deleted and tried to reset](https://community.foundation.xyz/t/on-passport-prime-i-setup-up-passphrase-wallets-too-many-times-archived-deleted-and-tried-to-reset/1079)
**Author:** [@sidblaq](https://community.foundation.xyz/u/sidblaq)\ **Replies:** 8\ **Last updated:** [May 29, 2026, 4:05am UTC](https://community.foundation.xyz/t/on-passport-prime-i-setup-up-passphrase-wallets-too-many-times-archived-deleted-and-tried-to-reset/1079 "2026-05-29T04:05:23Z")
I setup Passphrase too many times archived deleted and tried to reset to another passphrase and in this process, I saw the Default and Passphrase header only once on my phone in Envoy and It has not returned. I tried to … --- ## [Foundation Raises $6.4M and Launches Passport Prime, the First Human Authority Hardware Device for the AI Era](https://community.foundation.xyz/t/foundation-raises-6-4m-and-launches-passport-prime-the-first-human-authority-hardware-device-for-the-ai-era/1075)
**Author:** [@Amy](https://community.foundation.xyz/u/Amy)\ **Replies:** 0\ **Last updated:** [May 21, 2026, 5:51pm UTC](https://community.foundation.xyz/t/foundation-raises-6-4m-and-launches-passport-prime-the-first-human-authority-hardware-device-for-the-ai-era/1075 "2026-05-21T17:51:59Z")
Today, we announced a big milestone in Foundation’s history: • $6.4M funding led by Fulgur Ventures • Passport Prime is now generally available for next-day shipping, worldwide • The KeyOS developer platform is now o… --- ## [Heading out to BTC Prague?](https://community.foundation.xyz/t/heading-out-to-btc-prague/478)
**Author:** [@qna](https://community.foundation.xyz/u/qna)\ **Replies:** 3\ **Last updated:** [May 20, 2026, 6:57pm UTC](https://community.foundation.xyz/t/heading-out-to-btc-prague/478 "2026-05-20T18:57:37Z")
Who’s coming to @BTCPrague? Make sure you stop by the Foundation booth to meet some of our team. Whilst you’re there, get a guided tour of Passport Prime and Passport Core. P.S - You might even win some free sats courte… --- ## [Add a “Pending Transaction Tracker”](https://community.foundation.xyz/t/add-a-pending-transaction-tracker/1074)
**Author:** [@Rudy2638](https://community.foundation.xyz/u/Rudy2638)\ **Replies:** 1\ **Last updated:** [May 15, 2026, 9:11pm UTC](https://community.foundation.xyz/t/add-a-pending-transaction-tracker/1074 "2026-05-15T21:11:34Z")
Add a Pending Transaction Tracker page in Envoy that gives more detailed status updates for stuck or delayed Bitcoin transactions. It would help users better understand whether a transaction is waiting on mempool congest… --- ## [We’re Back at Foundation HQ after Bitcoin 2026](https://community.foundation.xyz/t/we-re-back-at-foundation-hq-after-bitcoin-2026/1053)
**Author:** [@Amy](https://community.foundation.xyz/u/Amy)\ **Replies:** 0\ **Last updated:** [May 4, 2026, 12:55pm UTC](https://community.foundation.xyz/t/we-re-back-at-foundation-hq-after-bitcoin-2026/1053 "2026-05-04T12:55:28Z")
We’re back at Foundation HQ after four days in Vegas, and honestly, still buzzing. Bitcoin 2026 wasn’t just another conference for us. It was four days spent with the people who actually make Foundation what it is: … --- ## [When I export file from passport for btcpay, what exact information is shared?](https://community.foundation.xyz/t/when-i-export-file-from-passport-for-btcpay-what-exact-information-is-shared/846)
**Author:** [@securitybrahh](https://community.foundation.xyz/u/securitybrahh)\ **Replies:** 1\ **Last updated:** [December 22, 2025, 6:39am UTC](https://community.foundation.xyz/t/when-i-export-file-from-passport-for-btcpay-what-exact-information-is-shared/846 "2025-12-22T06:39:55Z")
I wanted to have reciever privacy. --- ## [Firmware update fail V 2.3.10](https://community.foundation.xyz/t/firmware-update-fail-v-2-3-10/796)
**Author:** [@Zoobic](https://community.foundation.xyz/u/Zoobic)\ **Replies:** 3\ **Last updated:** [November 23, 2025, 12:51pm UTC](https://community.foundation.xyz/t/firmware-update-fail-v-2-3-10/796 "2025-11-23T12:51:19Z")
Hi. Ive tried updating to the latest firmware in my passport core. Tried the sd card via the supplied adapter and an after market sd card reader. Tried rebooting device and the process keeps failing. Tried from envoy and… --- ## [Cloaked Wireless + Foundation Partnership](https://community.foundation.xyz/t/cloaked-wireless-foundation-partnership/697)
**Author:** [@Amy](https://community.foundation.xyz/u/Amy)\ **Replies:** 7\ **Last updated:** [October 10, 2025, 7:06pm UTC](https://community.foundation.xyz/t/cloaked-wireless-foundation-partnership/697 "2025-10-10T19:06:00Z")
:police\_car\_light: Privacy just leveled up. We value every part of your digital life, that’s why we’ve partnered with Cloaked Wireless Every Foundation product now comes with a FREE Cloaked Wireless SIM + 1 month fr… --- ## [Signing "Change Amount \\ Address"](https://community.foundation.xyz/t/signing-change-amount-address/673)
**Author:** [@Will\_Hartigan](https://community.foundation.xyz/u/Will_Hartigan)\ **Replies:** 2\ **Last updated:** [September 21, 2025, 5:44am UTC](https://community.foundation.xyz/t/signing-change-amount-address/673 "2025-09-21T05:44:01Z")
Trying to send and sign my first transaction. Using the Envoy app. 1.) Start transaction in Envoy and generates QR 2.) Sign with Passport Core Here the first screen is to verify transaction info. It has the correct A… --- ## [Concierge Service](https://community.foundation.xyz/t/concierge-service/668)
**Author:** [@Sally](https://community.foundation.xyz/u/Sally)\ **Replies:** 2\ **Last updated:** [September 19, 2025, 6:51am UTC](https://community.foundation.xyz/t/concierge-service/668 "2025-09-19T06:51:50Z")
I received my device after 5 weeks and also paid for the Concierge Service $99 AUD, this was not on my invoice. I have emailed several times to book the concierge service that I paid for and have had no reply, I am extre… --- ## [Running simulation on WSL Ubuntu 24.04 fails because of the camera](https://community.foundation.xyz/t/running-simulation-on-wsl-ubuntu-24-04-fails-because-of-the-camera/642)
**Author:** [@CeyhunSenIlk](https://community.foundation.xyz/u/CeyhunSenIlk)\ **Replies:** 3\ **Last updated:** [August 27, 2025, 9:42am UTC](https://community.foundation.xyz/t/running-simulation-on-wsl-ubuntu-24-04-fails-because-of-the-camera/642 "2025-08-27T09:42:45Z")
I am trying to run passport2 simulation on WSL Ubuntu 24.04. But on the “Let’s check if your device is tampered while shipping” step, camera is not opening and I got stuck on that step. Is there a way to skip that step? … [Next page](https://community.foundation.xyz/c/general/4.md?page=1)